Frequently Asked Questions

Yes, ianaiERP supports seamless integration with major eCommerce platforms like Shopify, Amazon, and WooCommerce to sync inventory, orders, and customer data automatically.

Use the bulk upload feature under "Data Import/Export" to import CSV or XLS files with updated item information. This will automatically update quantities, pricing, and more for multiple items at once.

Yes, our system fully supports barcode scanning to streamline your stock tracking and warehouse management. You can use any linear barcode scanner or mobile device with camera capabilities.

Yes, ianaiERP supports product bundling, allowing you to create kits or bundles from individual items and manage their stock levels together.

For returns, create a RMA transaction linked to the original sales order or shipment. InventoryWave will automatically adjust the stock and issue a credit or refund, depending on choice.

You can split or merge shipments

Any linear barcode scanner will work, including USB and Bluetooth devices. Our mobile app also supports barcode scanning via camera for iOS users.

We aim to respond to all support inquiries within 1 hour, but please allow up to 24 hours during high volume periods. If you don’t hear back, feel free to follow up.

Beta features are new and being tested in real-world conditions. While stable, they might have some issues, so we appreciate user feedback to improve them.

Go to "Item" and when you click category seleciton on tthe header. Click 'create'. Once saved, you can assign other items to this category.

You can set up multiple locations in the "Settings" and turn off "Enable warehouse tracking" option. This allows you to track and manage stock across various locations within the same platform.

Yes, our system supports serial numbers and batch/lot tracking, allowing you to track individual items or groups of products throughout your supply chain.