Procurement Workflow
Create a PO (going through approval first if your company requires it), receive items (partial or full) to update inventory, optionally create a bill for Accounts Payable, and progress status from Open/Overdue/Partial to Received or Cancelled.
Purchase Order (PO)
Overview
Create a PO to request goods/services and control inbound stock. If your company has approval rules configured, a new PO waits as Pending Approval until an approver accepts or rejects it. Receiving updates inventory; creating a Bill records the payable but does not change the PO status.
Workflow Type
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Approval required (optional) → Pending Approval until accepted or rejected
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Standard receive → Received
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Partial/staged receive → Partial until complete
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Overdue follow-up → Overdue (still actionable; the system flags this automatically once the due date passes)
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Void → Cancel
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Accounting any time → Create Bill (status unchanged)
Flow at a Glance
- Create PO (User) → Status: Pending Approval (if approval rules apply) or Open → Inventory: none → Accounting: none
1a. Approver reviews (Admin/Approver) → Status: Open (accepted) or Rejected (declined) → Inventory/Accounting: none
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Receive all (User) → Status: Received → Inventory: on-hand up → Accounting: none
OR Receive some (User) → Status: Partial → Inventory: partial up → Accounting: none -
Due date passes (System) → Status: Overdue → Inventory/Accounting: none
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Cancel (User) → Status: Cancelled → Inventory/Accounting: none. Once anything has already been received against the PO, cancelling is no longer available.
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Create Bill (User, any status except Cancelled) → Status: unchanged → Inventory: none → Accounting: A/P up
Status & Actions
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Pending Approval: approve / reject (whichever user is assigned as approver for that rule)
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Open: receive / create bill / cancel
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Overdue: receive / create bill / cancel (once something has already been received, cancelling is no longer available)
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Partial: receive more / create bill / cancel
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Received (end): create bill / reopen
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Cancelled (end): reopen
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Rejected (end): no further action is intended — cancel and create a new PO if the purchase still needs to go through
Role & Authorization
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General User: create PO, receive, create bill, cancel, reopen
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Approval routes to whichever user your company has assigned as the approver for that rule — it isn't tied to a fixed admin role.
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Admins/owners : broader visibility into pending approvals across the company, and editing numbering/defaults.
Best Practice
Review Overdue daily; use Partial for staged deliveries; match what you ordered, received, and were billed for (PO–Receipt–Bill) before paying; avoid edits after receiving starts; document exceptions; maintain Vendor-Item catalog.