Time Off & Leave
Time Off & Leave covers how much leave each employee gets, how they ask for time away (or report overtime, a business trip, or a work-hours correction), and how a manager decides the request. Entitlement, balance checks and overtime limits are applied for you, so a request that doesn't fit the rules is stopped when it's filed rather than discovered later.
Where it lives
- HR Settings → Leave Types and HR Settings → Holidays — configuration (HR admins).
- HR Settings → Member Groups — which leave types each group gets, and its overtime policy.
- My Work → My Requests — your own requests, and where new ones are filed.
- My Team → Approvals — the manager's queue (the five newest also appear on My Team → Overview).
How much leave each employee gets
Each leave type sets a Default Days per Year and an Accrual Method, and employees get balances only for the leave types attached to their member group. Balances run by calendar year:
| Accrual Method | Days an employee gets |
|---|---|
| Annual | The full yearly days. In the year they were hired, only the months they work count — someone hired on or before the 15th counts that month, someone hired after starts the next month — rounded to the nearest half day. |
| Tenure-based | Korean statutory annual leave (연차). In the first year, 1 day for each full month worked, up to 11. From each work anniversary, 15 days, plus 1 more day for every two further years of service, up to 25. |
| None | The full yearly days for everyone, regardless of hire date — a yearly limit rather than earned leave. |
For example, with Annual and 12 days, someone hired on 20 March gets 9 days in their first year. With Tenure-based, someone hired on 1 July gets 5 days that year and 21 the next (6 more monthly days plus 15 on their anniversary). Nobody gets days for a year before they were hired.
With Allow Carry Over on, what's left of the previous year moves into the next, up to Max Carry-Over Days if you set one.
Balances are worked out when a member group is saved, when members are assigned to it, or when HR selects Recalculate leave balances on a member's summary. After changing a leave type's days or accrual method, save the member group or recalculate so balances catch up.
Holiday calendar
Holidays are kept per country and year. Seed from country pack loads a year's public holidays; Add company holiday adds your own, such as a founding day or plant shutdown, for this company only. Tick Day off (not charged to leave) for a day nobody works; untick it for a day you observe but still work.
Leave requests never charge weekends, the employee's non-working days, or holidays — so keep each year's calendar seeded.
Filing a request
On My Work → My Requests, select New Request and pick a type:
- Leave — a period, an optional Half day for a single day, a Leave Type, a reason and supporting evidence. The Leave Type list shows the types your member group gives you, each with how many days you have left.
- Business Trip — destination, departure and return dates, purpose, an optional project code, and an itemized Expense Estimation that totals itself.
- Overtime — an optional project code, a start and end date-time, and a reason; the total duration is calculated.
- Work Hours — a work mode, a start and end date-time, and a reason. This is the correction request behind Request Correction on the Daily Hub.
An HR admin can also file leave or overtime on someone's behalf from the New menu on the employee's record (New Leave Request or New Overtime Request).
What's checked when leave is filed
Each leave type's request rules are applied the moment a request is filed or edited:
- Balance — the days must fit what's left for that year. Requests still awaiting approval already count against it, so two pending requests can't together overspend. Types with no yearly days, such as unpaid leave, have no balance limit.
- Advance Notice (Days) — the start date must be at least that many days away.
- Min Days per Request and Max Consecutive Days — counted in working days, not calendar days.
- Document Required — a supporting document must be attached.
- One year at a time — a request can't run across 31 December; split it into two so each year's balance is charged.
- No overlaps — a request that overlaps another pending or approved request is refused, naming the one it clashes with.
A leave type with Requires Approval off is approved as soon as it's filed.
Overtime limits
Each member group sets an overtime policy. With Prohibited, its members can't file overtime at all. Otherwise overtime goes to the manager for approval, within any Max Daily OT (Hours) and Max Weekly OT (Hours) caps. The caps add up all of an employee's overtime for that day or week (Monday to Sunday), so several small requests can't together pass the limit; overtime counts toward the day it starts, and a request landing exactly on the cap is allowed. Caps are checked again at approval against overtime already approved. Business trips and work-hours corrections don't count toward the caps.
Changing or cancelling
A Pending request can be edited or deleted from My Requests. For leave, Cancel request returns the days to your balance — it works on a pending request and on approved leave that hasn't started yet.
Approving requests
My Team → Approvals lists pending Leave, Overtime, Business Trip and Work Hours requests together, with counters for total pending, leave, overtime and business trips. Filter by type, tick rows and Bulk Approve, or open a request to see its detail — for leave, the Balance Remaining for that type — and the Approval Workflow timeline. Approve or Reject; a rejection needs a reason.
Who sees what:
- Managers see and decide requests from their direct reports — the people whose Supervisor is them.
- A manager can't approve their own request. It goes to their own manager or to HR.
- HR admins see and decide requests company-wide.
- Employees see only their own requests.
Common problems
- "No leave types are assigned to your member group" — add the leave type to the employee's member group and save the group.
- A request is refused for balance — pending requests count against the balance too. Check Leave Balances, or ask HR to review the entitlement.
- Leave over New Year is refused — split it at 31 December.
- A manager can't see someone's request — check that employee's Supervisor on their HR Info tab.
- Leave counts a holiday as a day off — the holiday calendar for that country and year is empty; seed it.
- Rejecting fails — enter a rejection reason first.